At Gastronomic Guides, we ensure your culinary products reach you in perfect condition. Our shipping policies are designed to maintain the quality and freshness of your orders while providing reliable delivery services across the United States.
We currently offer shipping services throughout New York and neighboring states. Standard delivery typically takes 2-3 business days, while express shipping options are available for next-day delivery in select areas.
We partner with trusted carriers to ensure your orders arrive safely and on time. All perishable items are packed with appropriate insulation and cooling materials to maintain freshness during transit.
Once your order is shipped, you'll receive a confirmation email with tracking information. You can monitor your package's journey through our website or the carrier's tracking system.
For shipping-related inquiries, please contact us at:
For temperature-sensitive items and special dietary requirement products, we implement additional protective measures to ensure quality preservation during transit. These items are clearly marked and handled with extra care.
If you're not completely satisfied with your order, please contact our customer service team within 24 hours of delivery. Due to the perishable nature of food items, we handle returns on a case-by-case basis.